Responsible Gaming Policy

Play responsibly at rbajje and enjoy safely

We believe entertainment should always be safe and controlled. rbajje is always committed to your protection.

Our Responsible Gaming Commitment

rbajje is not just a betting platform — we care deeply about the mental and financial wellbeing of every one of our players.

Online betting and casino games can be a great form of entertainment, but they are truly enjoyable only when done in a controlled and responsible way. rbajje works to create a safe, transparent, and secure environment for players in Bangladesh.

We firmly believe that gambling is never a source of income or a solution to financial problems — it should be enjoyed purely for entertainment. That is why we have built a number of protective tools into our platform to help you play in a controlled way.

For ages 21 and above only

rbajje's Core Commitments

  • Strict age verification system
  • Option to set deposit limits
  • Enable the self-exclusion option
  • Activate the time-out feature
  • 24/7 support available in Bengali
  • Account secured with SSL encryption
  • Minors are completely prohibited from access
  • Transparent rules and terms and conditions

Our Protection Tools

rbajje provides you with powerful protective features that you can activate yourself at any time.

Deposit Limit

Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once set, this limit takes effect immediately. To raise it, you must wait 24 hours, which prevents overspending in the heat of the moment.

Time-Out Feature

If you feel you need a break, temporarily close your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place any bets. Your account is reactivated automatically after the break.

Self-Exclusion Option

If you need a long-term break, choose self-exclusion. Your account can be locked for anywhere from 3 months to 5 years. During this period, opening a new account is also not permitted. This is the strongest measure against serious addiction problems.

Spending History

View your complete deposit, withdrawal, and betting history. Understanding your own spending patterns is the first step toward responsible gaming. rbajje provides you with a transparent transaction record so you can always stay informed.

Minor Protection Measures

rbajje strictly does not allow anyone under the age of 21 to open an account. Age verification is mandatory at registration. If you have underage members in your household, activate parental controls on your device and keep your login credentials private.

Support and Guidance

Is gambling causing problems in your life? Speak to our 24/7 live chat support team in Bengali. We will help you with complete confidentiality and, if needed, provide contact information for specialist organisations.

Warning Signs of Problematic Gambling

If you notice the following signs, you may need help. Being aware in time is the most important thing.

  • You are pressuring yourself to spend beyond your set budget or repeatedly breaking it.
  • You are placing bigger bets to win back money you have lost — this is known as "chasing losses" and is extremely dangerous.
  • You are spending long periods gaming while neglecting your responsibilities to family, friends, or work.
  • You are lying to or hiding from people close to you about how much you play or how long you spend gaming.
  • You are taking loans, draining savings, or borrowing from people you know to fund gambling.
  • You feel anxiety, restlessness, or irritability when you are not playing.
  • You want to stop playing but cannot do so on your own.

The Golden Rules of Safe Gaming

Following these rules will keep gambling within the bounds of entertainment at all times.

  • Only bet money that you can afford to lose without it affecting your daily life.
  • Set a time and money limit before each session and stick to it strictly.
  • Never think of gambling as a source of income or a way to solve financial difficulties.
  • Avoid playing when you are feeling down, depressed, or under stress.
  • Take regular breaks and spend time with family and friends.
  • Never place bets while under the influence of alcohol or any other substance.
  • Do not let anyone under the age of 21 use your account.

How to Activate Protection Tools

Enable responsible gaming tools on your account in just a few steps.

1

Log in to your account

Log in to your account at rbajje. For security, always use your own device and log out when you are done.

2

Open Profile Settings

Click on your profile icon in the top right corner and go to "Account Settings" or the "Responsible Gaming" option.

3

Choose your preferred tools

Deposit limit, time-out, or self-exclusion — choose whichever protection tool suits your needs.

4

Set your limits

Enter your preferred amount or duration. For deposit limits, you can choose a daily, weekly, or monthly period.

5

Confirm

Save your changes. Reducing a limit or activating self-exclusion takes effect immediately. A 24-hour waiting period applies when raising a limit.

6

Get support

If you have any difficulty or are unsure about anything, speak to us in Bengali via our 24/7 live chat. Our team will help you through every step.

Need help? We are here for you

If gambling becomes a problem, you do not have to face it alone. Reach out to the rbajje support team and contact us.

Live Chat Support
Speak to us directly in Bengali — available 24 hours a day, 7 days a week. Our capable team is here for you with any problem you may have.
Contact by Email
[email protected] — we respond to your emails promptly.
Full Confidentiality Guaranteed
Your identity and conversations are kept completely private. Speak to us without hesitation.
Expert Guidance
For serious addiction cases, we will help you get in touch with professional mental health support organisations.

Frequently Asked Questions

Find answers to the most commonly asked questions about responsible gaming.

Yes, but there are rules. If you want to lower your limit, the change takes effect immediately. If you want to raise it, you will need to wait 24 hours. This rule is designed to protect you from overspending in the heat of the moment.

Before activating self-exclusion, withdraw any available balance remaining in your account. Our support team will help you through this process. New deposits are completely blocked during self-exclusion.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term measure — from 3 months up to 5 years — and cannot be cancelled before the period is up. For serious problems, self-exclusion is the right choice.

No. rbajje strictly allows only those aged 21 or above to open an account. Age verification is mandatory at registration. Minors cannot access the platform under any circumstances — this is our firm policy.

Gambling addiction is a mental health issue and seeking help for it takes courage. To access mental health services in Bangladesh, contact the National Institute of Mental Health (NIMH) or the mental health department of a government hospital. The rbajje support team can also provide information on the right organisations to contact.

Yes. rbajje automatically detects unusual betting patterns. If signs of problematic gambling are observed in a player's behaviour, our team reaches out to them directly and offers support. This is part of our proactive protection system.

Enjoy rbajje's games safely

Enjoy cricket betting, slots, live casino, and much more while following responsible gaming principles. Find answers to more questions on our FAQ page.

Cricket Betting View Slots Casino FAQ Homepage