rbajje Terms and Conditions
Please read our full terms and conditions carefully before using this platform — they define the rights and responsibilities of both you and us.
Important Notice: By using the rbajje website, mobile app, or any of our services, you are giving your full consent to these terms and conditions. If you do not agree with these terms, please refrain from using the platform.
rbajje is an online betting and casino entertainment platform operated for players in Bangladesh. This terms and conditions document forms a legal agreement between rbajje and its users. Every clause stated here must be read carefully, as they directly affect your legal rights and obligations.
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will take effect from the moment they are published on the platform. We therefore recommend reviewing this page regularly.
Table of Contents
Eligibility and Registration
1.1 Age Eligibility
To register on the rbajje platform and participate in any betting or gaming activity, you must be 21 years of age or older. Opening an account by anyone below this age limit is strictly prohibited. This platform is operated for users aged 21 and above only.
We may request the necessary documents to verify your age at any time. If documents are not provided or information is found to be false, the account will be closed immediately and the balance may be forfeited.
1.2 One Account Only
Each individual may operate one account only. If any attempt is made to open multiple accounts from the same person, household, device, or IP address, all associated accounts may be closed and any bonuses or winnings may be cancelled.
1.3 Registration Information
When opening an account, you must provide accurate, complete, and up-to-date information. Your full name, date of birth, phone number, and email address must be entered correctly. If you register using false or incorrect information, your account may be cancelled at any time.
Warning: Using a false identity or another person's information during registration is strictly prohibited and may result in legal action.
Account Management
2.1 Password and Security
It is your own responsibility to ensure the security of your account. Use a strong password and do not share it with anyone. rbajje will not be held responsible if your login details are disclosed to any third party.
If you suspect that your account has been accessed without authorisation, please contact our support team immediately.
2.2 Account Verification (KYC)
We may request documents to verify your identity at any time. These may include:
- A copy of your National ID (NID) or passport
- Proof of bank account or mobile banking information
- Proof of current address
Withdrawals may be placed on hold until the verification process is complete. rbajje's KYC policy follows international Anti-Money Laundering (AML) guidelines.
Deposits and Withdrawals
3.1 Payment Methods
rbajje currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer. All deposits and withdrawals are processed in Bangladeshi Taka (৳).
3.2 Minimum Amounts
Minimum deposit: ৳500 (per method) | Minimum withdrawal: ৳800
3.3 Withdrawal Timeframe
Approved withdrawals are generally completed within 15 minutes to 2 hours. However, this time may increase if verification or additional review is required.
3.4 Deposit Terms
- You may only make deposits from a payment account registered in your own name.
- Third-party payments are not accepted and any such deposits may be forfeited.
- rbajje is not responsible for transactions that fail due to technical errors.
3.5 Withdrawal Terms
- Your account must be fully verified in order to make a withdrawal.
- Withdrawals may be restricted until any active bonus wagering requirements have been met.
- Withdrawals must be made to the same payment method used for the deposit, where possible.
Bonuses and Promotions
4.1 Welcome Bonus
rbajje offers new members a 100% bonus on the first deposit up to a maximum of ৳15,000. Specific wagering requirements apply to receive this bonus:
- Wagering requirement: 15 times the bonus amount.
- Example: Depositing ৳1,000 will earn ৳1,000 in bonus, giving a total balance of ৳2,000.
- Example: Depositing ৳32,000 will earn a maximum of ৳15,000 in bonus, giving a total balance of ৳47,000.
4.2 General Bonus Terms
- Bonuses may only be used on games approved by rbajje.
- One bonus cannot be combined with another bonus unless clearly stated in the promotion.
- If any player attempts to abuse a bonus or manipulate the system, the bonus and any associated winnings may be cancelled.
- rbajje reserves the right to modify, suspend, or cancel any promotion.
4.3 VIP Program
The rbajje VIP program has three tiers:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.5%.
- Gold: Weekly cashback of up to 0.8%.
It is possible to advance to a higher VIP tier through regular play. Special benefits and offers are available at each tier.
Betting and Gaming Rules
5.1 Bet Confirmation
Once a bet is confirmed, it cannot be changed or cancelled unless rbajje provides the option to cancel in specific circumstances. Please verify the amount and terms carefully before placing each bet.
5.2 Technical Issues
If a game or bet is left incomplete due to a server error, internet disconnection, or any other technical issue, rbajje reserves the right to make a reasonable decision in that situation. Such decisions will be considered final.
5.3 Reliability of Game Results
rbajje's games are operated using internationally standard Random Number Generator (RNG) technology, which ensures fair play. Game results are not influenced by any external factors.
5.4 Sports Betting Rules
The following rules apply to betting on cricket, football, kabaddi, and other sporting events:
- If an event is cancelled or postponed, bets may be refunded in accordance with the rules of the specific market.
- Bets will be settled only after the official result has been announced.
- Special rules apply to in-play betting, which will be stated in the relevant market.
Prohibited Activities
The following activities are strictly prohibited on the rbajje platform:
- Using or attempting to access another person's account.
- Placing bets with the help of bots, automated software, or artificial intelligence.
- Bonus abuse, arbitrage betting, or system manipulation.
- Money laundering or any other illegal financial activity.
- Attempting to breach the platform's security systems.
- Harassing, intimidating, or deceiving other users.
- Match-fixing or attempting to influence results unfairly.
- Operating an account under a false identity.
Consequences: Involvement in any of the prohibited activities above will result in the immediate closure of the account, forfeiture of all balances, and legal action where applicable.
Responsible Gaming
rbajje is firmly committed to responsible gaming. We believe that playing should be for entertainment purposes and is not a way to earn money.
7.1 Self-Control Features
- Deposit limits: You can set daily, weekly, or monthly deposit limits for yourself.
- Loss limits: A maximum loss limit can be set within a specific time period.
- Self-exclusion: You can request to voluntarily close your account for a set period of time.
7.2 Signs of Problem Gaming
If you experience any of the following signs, please seek help:
- A tendency to place more bets to try to recover lost money.
- Problems arising in family, work, or relationships due to gaming.
- Being unable to stop playing or losing control.
- A tendency to play with borrowed money or money taken from others.
Visit our Responsible Gaming page to learn more.
Data and Privacy
Full details on the collection, use, and protection of your personal information can be found in our Privacy Policy. We recommend reading the Privacy Policy together with these terms and conditions.
8.1 Data Collection
We collect necessary information for the purposes of managing your account, improving our services, and meeting legal obligations. This includes your name, contact information, transaction details, and usage history.
8.2 SSL Security
The rbajje platform uses SSL encryption technology, which keeps all your personal and financial information secure. We do not sell your information to third parties.
8.3 Cookie Usage
Our website uses cookies to improve your browsing experience. Cookies can be disabled in your browser settings, though doing so may mean that some services do not function correctly.
Intellectual Property
The rbajje website and all its content — logos, graphics, text, software, game designs, and other materials — are the intellectual property of rbajje. They are protected by copyright, trademark, and other applicable laws.
Reproducing, distributing, modifying, or publishing any content from rbajje for purposes other than personal, non-commercial use is prohibited. No commercial use may be made without the written permission of rbajje.
Content from third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, JILI, PG Soft, Spribe, and Ezugi is protected under their respective intellectual property laws.
Limitation of Liability
10.1 Service Availability
rbajje makes every effort to keep its platform running without interruption, however the service may be temporarily unavailable due to technical maintenance, upgrades, or unforeseen circumstances. Claims for losses arising from inability to play during such periods will not be accepted.
10.2 Limitation of Damages
rbajje is not liable for any direct or indirect damages, including:
- Bets or winnings lost due to technical disconnections.
- Losses caused by failure of a third-party payment processor.
- Losses caused by issues with your own device or network.
- Losses caused by unauthorised third-party access to your account.
10.3 Advertising Disclaimer
Promotional materials from rbajje are published for informational purposes. Winnings are not guaranteed and past results do not guarantee future results. Online betting always carries financial risk.
Account Closure and Suspension
11.1 Closure by User
You may request to close your account at any time. Before making this request, please ensure there are no unsettled bets or pending transactions on your account. Eligible balances may be withdrawn prior to account closure.
11.2 Suspension or Closure by rbajje
rbajje may suspend or close an account without notice in the following circumstances:
- Violation of these terms and conditions.
- Fraudulent or suspicious activity.
- Providing false information.
- Operating multiple accounts.
- Suspicion of money laundering.
- Participation in prohibited activities.
Decisions regarding any legally entitled balance will be communicated following an investigation.
Dispute Resolution
12.1 Complaint Submission Process
If you have a complaint, please contact our support team first. We provide support in Bengali via live chat 24/7. Every effort will be made to resolve complaints as quickly as possible.
12.2 Formal Disputes
If a resolution is not reached through the support team, a formal complaint may be submitted by email. The complaint must clearly describe all relevant details, including dates, amounts, and supporting evidence.
12.3 Final Decision
Following an investigation, the decision of rbajje's gaming division will be considered final. All game outcomes are verified against server logs, and appropriate compensation will be provided in cases of confirmed technical errors.
All dispute resolution processes are conducted honestly and impartially. Our goal is to ensure a satisfactory resolution for every complaint.
Contact Us
If you have any questions or need clarification regarding these terms and conditions, please get in touch with us. Our support team is always here for you.
Live Chat Support
Get live support in Bengali 24 hours a day, 7 days a week.
Use live chat for the fastest resolution.
Support hours: 24/7 — always active according to Bangladesh Standard Time (BST, UTC+6).
You are encouraged to read these terms and conditions alongside our Privacy Policy and Responsible Gaming guidelines. For answers to more general questions, please visit our FAQ page.